Term and Conditions

Welcome to B&M Sales Store (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website furnizostores.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.

B&M Sales Store specializes in affordable, stylish home furnishings including rugs (100x150cm, 110x160cm, 60x110cm, 70x90cm), furniture (children’s, dining room, office), curtains & poles, bedding, and decorative storage solutions. Our target customers are:

• Homeowners seeking quality furnishings at competitive prices
• Families looking for children’s furniture and durable home accessories
• Renters needing temporary or space-saving solutions
• Interior design enthusiasts who appreciate our curated selection

2.1 Account Information

When creating an account or making purchases, you must provide accurate information and keep it updated.

2.2 Prohibited Activities

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Make fraudulent purchases
• Resell our products without authorization
• Misuse our returns policy

3.1 Product Descriptions

We strive for accuracy in product descriptions, dimensions, colors and images, but slight variations may occur. Rug sizes (100x150cm, 110x160cm, etc.) are approximate.

3.2 Availability

All items are subject to availability. We may limit quantities and cancel orders if stock is insufficient.

3.3 Non-Returnable Items

For hygiene reasons, we cannot accept returns on:

• Mattress protectors
• Duvets
• Fitted sheets
• Custom-made curtains & poles
• Opened bedding products

4.1 Order Process

Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive email confirmation with tracking information.

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to correct pricing errors.

5.1 Shipping Options

We offer two shipping methods:

5.2 Delivery Areas

We ship to most regions except some Asian countries and remote areas. Contact us if unsure about your location.

5.3 Customs & Duties

International customers are responsible for any customs fees or import taxes.

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unused with tags attached
• Original packaging is intact (especially for fragile items)
• Proof of purchase is provided

6.2 Return Process

Contact us within 15 days at [email protected] with:

• Order number
• Delivery date
• Item details (e.g., “110x160cm Rug”)
• Reason for return

6.3 Refund Details

• Processed within 5-10 business days of receipt
• Original shipping costs are non-refundable
• Refunded to original payment method

If your item arrives damaged:

• Contact us immediately at [email protected]
• Provide photos of damage and packaging
• We’ll arrange free return and replacement/refund

This doesn’t affect your statutory rights for faulty goods.

All content on our site (logos, text, images) is our property and protected by copyright. You may not use it without our written permission.

9.1 Product Use

You assume responsibility for proper use of our products. We’re not liable for:

• Incorrect assembly or installation
• Modifications to products
• Failure to follow care instructions

9.2 Website Use

We’re not liable for:

• Temporary site unavailability
• Technical issues beyond our control
• Third-party content linked from our site

Your privacy is important to us. Please see our separate Privacy Policy for details on how we collect and use your data.

We may update these terms periodically. The latest version will always be posted on our site with the effective date.

These terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of English courts.

B&M Sales Store
28 Emmanuel St, Cambridge, GB CB3M 8EH
Email: [email protected]

For questions about these terms or your orders, please contact our Cambridge-based team.