FAQ

We offer a carefully curated selection of home furnishings including various sized rugs (from compact 70x90cm to spacious 110x160cm), bedroom essentials (duvets, fitted sheets, mattress protectors), curtains & poles, decorative storage solutions, and furniture for dining rooms, offices, and children’s spaces. Our collection focuses on stylish yet affordable pieces to transform any living space.

Absolutely! We specifically offer space-conscious options like our 60x110cm rugs and 70x90cm rugs that work perfectly in compact living spaces. Our decorative storage solutions and multi-functional furniture pieces are also ideal for maximising small areas while maintaining style.

Yes! We encourage customers to combine items to create coordinated looks. For bedrooms, consider pairing our duvets with matching fitted sheets and mattress protectors. Many customers also enjoy combining our curtains with complementary curtain poles for a complete window treatment solution.

We offer two convenient shipping methods:

🚀 Standard Shipping (£12.95): Ideal for smaller items with delivery in 10-15 business days after dispatch via DHL or FedEx.
🎉 Free Shipping (Orders Over £50): Perfect for furniture bundles with delivery in 15-25 business days after dispatch via EMS.

All orders are carefully prepared within 1-2 business days before dispatch. You’ll receive a confirmation email immediately after ordering and a dispatch notification with tracking information when your order ships.

We ship worldwide to most countries (excluding some remote areas in Asia and other locations). Whether you’re furnishing a city flat in London or a beach house in Sydney, we’ll deliver right to your door.

We offer a 15-day return policy from the delivery date. Items must be in original condition with all packaging. Simply contact our friendly team at [email protected] to initiate a return.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. We recommend using a trackable shipping method for returns.

We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout.

Absolutely. We use industry-standard encryption for all transactions and never store your full payment details on our servers.

Our customer care team is always happy to help! You can reach us at [email protected] or visit our Cambridge headquarters at 28 Emmanuel St, Cambridge, GB CB3M 8EH.

While we don’t offer formal design services, our team is knowledgeable about our products and can offer suggestions for combining items. Many customers find our “Furniture bundles” and coordinated product categories helpful for creating cohesive looks.